This Privacy Statement describes how 10T Tech (“we,” “us,” or “our”) collects, uses, shares, and protects personal data obtained from users (“you” or “your”) when you visit our corporate website www.10ttech.com (“Website”) and interact with our contact us form and newsletter form. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and its equivalent legislation outside the European Union (EU). Please read this Privacy Statement carefully to understand our practices regarding your personal data.
Introduction
1.1. Data Controller
10T Tech is the data controller responsible for the collection, use, and processing of your personal data as described in this Privacy Statement.
1.2. Scope and Consent
By accessing our website and providing your personal data through the contact us form and newsletter form, you acknowledge that you have read and understood this Privacy Statement and consent to the collection, use, and processing of your personal data as described herein.
Collection of Personal Data
2.1. Contact Us Form
When you interact with our contact us form, we may collect the following personal data:
- First Name
- Last Name
- Email Address
- Company Name
- Mobile Number
- Your Region – Geo Location
- Message Content
2.2. Newsletter Form
When you interact with our newsletter form, we may collect the following personal data:
- First Name
- Last Name
- Email Address
- Company Name
- Your Designation
- Business Industry
Use of Personal Data
3.1. Contact Us Form
We use the personal data collected through the contact us form for the following purposes:
- To respond to your inquiries, requests, or feedback.
- To provide customer support and assistance.
- To communicate with you regarding our products, services, and updates, based on your preferences and consent.
3.2. Newsletter Form
We use the personal data collected through the newsletter form for the following purposes:
- To send you periodic newsletters, updates, and promotional emails regarding our products, services, and events, based on your consent.
Legal Basis for Processing
4.1. Contractual Necessity
We process your personal data to fulfil our contractual obligations when you submit inquiries or requests through the contact us form.
4.2. Consent
We process your personal data based on your consent when you subscribe to our newsletter through the newsletter form. You have the right to withdraw your consent at any time.
Sharing of Personal Data
5.1. Service Providers
We may engage trusted service providers to assist us in operating our website and providing our services. These service providers are contractually obligated to protect your personal data and can only process it on our behalf.
5.2. Legal Compliance
We may disclose your personal data if required by law or in response to valid requests by public authorities.
5.3 Data Transfer to GDPR and ISO Compliant CRM Tool
We may transfer the data collected through the contact us form and newsletter form on our website to a Customer Relationship Management (CRM) tool that is GDPR and ISO compliant. The CRM tool is used to manage and organize customer data, inquiries, and subscriptions effectively. The transfer of data is necessary for the purposes of processing your inquiries, providing customer support, and delivering the requested services.
By submitting your information through the Contact Us form or Newsletter form, you consent to the transfer of your personal data to the CRM tool for processing purposes. We have implemented appropriate safeguards and contractual agreements with the CRM tool provider to ensure the security and confidentiality of your personal data during the transfer and processing.
International Data Transfers
6.1. Transfers Outside the EU
Your personal data may be transferred to and processed in countries outside the EU. We ensure that appropriate safeguards are in place to protect your personal data during such transfers, including the use of standard contractual clauses approved by the European Commission or other approved mechanisms.
Data Retention
7.1. Contact Us Form
We retain the personal data collected through the contact us form for as long as necessary to fulfil the purposes outlined in this Privacy Statement or as required by applicable laws.
7.2. Newsletter Form
We retain the personal data collected through the newsletter form until you withdraw your consent or unsubscribe from our newsletters.
Cookies and Similar Technologies
8.1. Use of Cookies
Our website uses cookies and similar technologies to enhance your browsing experience and collect certain technical information. Cookies are small text files that are placed on your device when you visit a website. These cookies help us analyse website traffic, customize content, and improve the overall functionality of our website.
8.2. Types of Cookies Used
8.2.1. Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as a result. These cookies do not store any personally identifiable information. By using our website, you acknowledge that these necessary cookies are essential and cannot be disabled.
8.2.2. Analytics Cookies
Analytics cookies help us collect information about how visitors use our website, such as the pages they visit, the links they click, and the duration of their visit. This data is used to analyse and improve the performance and functionality of our website. These cookies are not necessary for the website to function, and you have the option to disable them. You can set your browser to block or alert you about these cookies. However, please note that disabling analytics cookies may impact our ability to analyse website traffic and improve your user experience.
8.2.3. Functional Cookies
Functional cookies enable our website to remember choices you have made and provide enhanced features and personalization. These cookies may include preferences such as language selection, font size, or region. They help improve your browsing experience by remembering your preferences. These cookies are not necessary for the website to function, and you have the option to disable them. You can set your browser to block or alert you about these cookies. However, please note that disabling functional cookies may limit certain features and customization options on our website.
8.2.4. Targeting Cookies
Targeting cookies are used to track visitors’ browsing habits and collect information to provide targeted advertisements and personalized content. These cookies may be placed by third-party advertising networks with our permission. They enable us to deliver relevant content based on your interests and preferences. These cookies are not necessary for the website to function, and you have the option to disable them. You can set your browser to block or alert you about these cookies. However, please note that disabling targeting cookies may result in less personalized content and fewer tailored advertisements.
8.2.5. Marketing Cookies
Marketing cookies are used to track visitors’ browsing habits and collect information to provide targeted advertisements and personalized content. These cookies may be placed by us or third-party advertising networks with our permission. They enable us to deliver relevant content based on your interests and preferences. These cookies are not necessary for the website to function, and you have the option to disable them. You can set your browser to block or alert you about these cookies. However, please note that disabling marketing cookies may result in less personalized content and fewer tailored advertisements.
8.3. Cookie Management
You have the option to manage and control the use of cookies through your browser settings. Most browsers allow you to block or alert you about cookies, and you can also delete existing cookies. By default, our website will ask for your consent before placing non-necessary cookies on your device. You can change your cookie preferences at any time by adjusting your browser settings. However, please note that disabling certain cookies may impact the functionality and user experience of our website.
Please note that even if you disable certain cookies, we may still collect and process certain personal data as necessary for the operation of the website and as required by law.
8.4. Third-Party Cookies
Our website may also include cookies from third-party services, such as social media platforms, analytics providers, and advertising networks. These third parties may use cookies to collect information about your browsing activities across different websites. We have carefully selected these third-party services to ensure they comply with applicable data protection laws. These cookies are not necessary for the website to function, and you have the option to disable them. You can set your browser to block or alert you about these cookies. However, please note that disabling third-party cookies may impact certain features and functionalities provided by those services.
Your Rights
9.1. Right to Access
You have the right to request access to the personal data we hold about you and receive a copy of that information.
9.2. Right to Rectification
You have the right to request the correction of any inaccurate or incomplete personal data we hold about you.
9.3. Right to Erasure
You have the right to request the deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected or processed.
9.4. Right to Restrict Processing
You have the right to request the restriction of processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or when the processing is unlawful.
9.5. Right to Data Portability
You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format and to transmit it to another data controller where technically feasible.
9.6. Right to Object
You have the right to object to the processing of your personal data in certain circumstances, such as when the processing is based on our legitimate interests or for direct marketing purposes.
9.7. Right to Withdraw Consent
If we rely on your consent as the legal basis for processing your personal data, you have the right to withdraw your consent at any time.
9.8. Exercising Your Rights
To exercise your rights or if you have any questions, concerns, or requests regarding this Privacy Statement, the processing of your personal data, or the use of cookies, please contact us with the information provided below:
- Subject: Privacy Policy Consent
- Name: [Insert Company Name]
- Email: [Insert Contact Email Address]
- Address: [Insert Company Address]
- Phone: [Insert Contact Phone Number]
We will respond to your requests within the timeframes required by applicable data protection laws.
9.9. Complaints
If you believe that your privacy rights have been violated or if you are dissatisfied with our handling of your personal data, you have the right to lodge a complaint with the relevant supervisory authority or data protection authority.
Updates to this Privacy Statement
We may update this Privacy Statement from time to time to reflect changes in our privacy practices or legal requirements. We will post the revised version on our website and indicate the effective date of the latest version. We encourage you to review this Privacy Statement periodically for any changes.
Thank you for taking the time to read our Privacy Statement.